{"id":11,"date":"2024-08-08T18:49:40","date_gmt":"2024-08-08T18:49:40","guid":{"rendered":"https:\/\/wekends.com\/?page_id=11"},"modified":"2024-08-08T18:54:13","modified_gmt":"2024-08-08T18:54:13","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/wekends.com\/refund_returns\/","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"
**Refund and Returns Policy<\/strong>**<\/p>\n **Last Updated: 10 \/ 05 \/ 2022**<\/p>\n At Wekends, we strive to provide our customers with high-quality products and a seamless shopping experience. If for any reason you are not satisfied with your purchase, we’re here to help. Please review our refund and returns policy below.<\/p>\n ### 1. **Returns<\/strong>** – Unused and in the same condition that you received it. Please note that certain types of items may not be eligible for return, including:<\/p>\n – Perishable goods (e.g., food, flowers) ### 2. **Refunds<\/strong>** – Refunds may take **5 to 7 business days** to process, depending on your payment provider. ### 3. **Exchanges<\/strong>** 4. **Shipping Returns<\/strong>** You will be responsible for paying for your own shipping costs for returning your item, except in cases where the return is due to our error. We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.<\/p>\n ### 5. **Non-Returnable Items<\/strong>** – Gift cards ### 6. **Contact Us<\/strong>** **Email**: support@wekends.com —<\/p>\n This policy is now tailored to your specifications. Let me know if there are any more adjustments you’d like to make!<\/p>\n<\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_joinchat":[],"footnotes":""},"class_list":["post-11","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\n
You have **15 days** from the date of receipt to return an item. To be eligible for a return, your item must be:<\/p>\n
– In the original packaging, with all tags and labels attached.
– Accompanied by a receipt or proof of purchase.<\/p>\n
– Custom-made or personalized items
– Intimate or sanitary goods
– Clearance or final sale items<\/p>\n
Once we receive your returned item, we will inspect it and notify you of the status of your refund. If your return is approved, we will initiate a refund to your original method of payment. Please note:<\/p>\n
– Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund unless the return is due to our error (e.g., you received the wrong or defective item).<\/p>\n
We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact us at **support@wekends.com** to arrange the exchange. If the item you want to exchange is out of stock, we will issue a refund instead.<\/p>\n <\/h3>\n
To return your product, you should contact:
**Email**: support@wekends.com
**Phone**: 00971 52 334 2437<\/p>\n
Certain items are non-returnable and non-refundable, including:<\/p>\n
– Downloadable software products
– Health and personal care items<\/p>\n
If you have any questions about our Refund and Returns Policy, please contact us at:<\/p>\n
**Phone**: 00971 52 334 2437<\/p>\n