Privacy Policy

Effective Date: July 5, 2026
Last Updated: July 5, 2026

This Privacy Policy applies to the Wekends website (wekends.com), the Wekends Android mobile application, and any related services. It explains how we collect, use, disclose, and protect your personal information.

1. Information We Collect

When you use Wekends, we may collect:

• Personal details — name, email address, phone number
• Delivery information — shipping address and emirate
• Order information — purchased products, payment method, and order history
• Technical information — IP address, browser, device information, app version, and operating system
• Account information — encrypted password and account preferences

2. How We Use Your Information

• Process, confirm, and deliver your orders
• Provide customer support
• Improve our website, mobile application, and services
• Send order updates and transactional notifications
• Send marketing communications only if you opt in
• Comply with applicable UAE laws and regulations

3. Mobile App Permissions

• Internet access for app functionality
• Camera access only if you choose to upload or scan images
• Photos/Storage access only when you choose to upload files
• Notification permission for order updates and promotional notifications (optional)

4. How We Protect Your Data

5. Sharing Your Information

We never sell or rent your personal information. We may share information only with:

• Delivery partners — to deliver your orders
• Payment processors — to securely process payments
• Legal authorities — when required by law

6. Cookies and Similar Technologies

We use essential cookies and similar technologies to keep you signed in, maintain your shopping cart, improve security, and provide core website functionality.

7. Analytics

We may use analytics and crash reporting tools to improve the performance, reliability, and security of our website and mobile application. These tools may collect anonymous technical information.

8. International Data Transfers

Some service providers may process information outside the United Arab Emirates. Appropriate safeguards are implemented to protect your information.

9. Your Rights

• Request a copy of your personal information
• Correct inaccurate information
• Request deletion of your account and eligible personal data
• Withdraw marketing consent at any time

To exercise these rights, contact support@wekends.com.

10. Children's Privacy

Wekends is not intended for children under 13 years of age. We do not knowingly collect personal information from children.

11. Data Retention

We retain account and order information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

12. Changes to this Privacy Policy

We may update this Privacy Policy periodically. The latest version will always be available on this page with the updated effective date.

13. Contact

Wekends
Email: support@wekends.com
Phone: +971 52 334 2437
United Arab Emirates

By using the Wekends website or mobile application, you agree to this Privacy Policy.